Iberostar Heritage Grand Mencey | Hotel in Santa Cruz de Tenerife

| 8.8 (1970 Reviews) |  7 Bathrooms  14 Guests
Santa Cruz de Tenerife Hotel | Iberostar Heritage Grand Mencey

Hotel in Santa Cruz de Tenerife

This stylish, urban hotel with a spa is located in a colonial-style building. Iberostar Heritage Grand Mencey offers spacious rooms equipped with a flat-screen TV. Free high speed WiFi is available throughout. Iberostar’s smart rooms feature hardwood floors and a modern décor. In-room amenities include satellite TV and a mini bar. Some rooms have a balcony with city views and a private bathroom including a bathrobe, slippers and a hairdryer. Los Menceyes restaurant at Iberostar Heritage Grand Mencey serves a variety of local dishes. It is open for breakfast and dinner. Guests can also relax in the hotel’s Bar Casino or in the lobby bar. The hotel is located in a quiet residential area, just 164 feet from García Sanabria Park. It is just 5 minutes’ drive from the ferry port with regular crossings to the other islands. Tenerife North Airport is 8.7 mi away. There are several bus stops within 5 minutes’ walk of the hotel. Private parking is available at a location nearby for an additional cost.

Iberostar Heritage Grand Mencey is located in Santa Cruz de Tenerife.

This 155 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Private Pool, Ocean View, Oceanfront, and several others. This is a 5 star rated property and has over 1970 reviews with the average score of 8.8 . Coming to Santa Cruz de Tenerife and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 155 Bedrooms Hotel if you want to learn more about this place in Santa Cruz de Tenerife. These details are authentic, as they are provided by our partner, booking.com.

This Iberostar Heritage Grand Mencey in Santa Cruz de Tenerife is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Iberostar Heritage Grand Mencey”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Restaurant
  • Breakfast in the room
  • Bar
  • Special diet meals (on request)
  • Wine/Champagne
  • Fruit
Parking
  • Accessible parking
  • Parking
  • Parking on site
  • Parking garage
Activities
  • Spa
  • Back massage
  • Personal trainer
  • Fitness center
  • Hand massage
  • Beauty services
  • Spa lounge/Relaxation area
  • Foot massage
  • Body scrub
  • Yoga classes
  • Locker rooms
  • Steam room
  • Pedicure
  • Makeup services
  • Body treatments
  • Foot bath
  • Massage
  • Turkish/Steam Bath
  • Spa facilities
  • Aerobics
  • Full-body massage
  • Waxing services
  • Casino
  • Hot tub/Jacuzzi
  • Hot spring bath
  • Indoor pool
  • Open-air bath
  • Facial treatments
  • Couples' massage
  • Spa/Wellness packages
  • Head massage
  • Manicure
  • Indoor pool (year-round)
  • Body wrap
  • Fitness classes
  • Sauna
  • Neck massage
  • Fitness
  • Live music/Performance
  • Solarium
General
  • Air conditioning
  • Designated smoking area
  • Facilities for disabled guests
  • Safe
  • Wifi in all areas
  • Soundproof rooms
  • Smoke-free property
  • Non-smoking rooms
  • Elevator
Guest Services
  • Daily housekeeping
  • Dry cleaning
  • 24-hour front desk
  • Currency exchange
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Ironing service
  • Car rental
  • Express check-in/out
  • Baggage storage
  • Laundry
  • Private check-in/out
  • Room service
  • Tour desk
  • Business center
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Terrace
  • Outdoor pool
  • Sun deck
  • Garden
Security/Safety
  • Smoke alarms
  • Fire extinguishers
  • First aid kits available
  • Cashless payment available
  • Mobile app for room service
  • Contactless check-in/out
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Delivered food covered securely
Spa
  • Heated pool
  • Beach umbrellas
  • Swimming pool
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Please note that the full amount of the reservation must be paid in upon check-in, when booking more than 5 rooms, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.46
Location:
9.13
Staff:
9.13
Facilities:
8.99
Comfort:
9.22
Cleanliness:
9.28
Jacqueline
Apr 19, 2026 07:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Extended Group
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Double Room
Room Type: Double
Room Size: 31 m2
1 Full bed(s) Bed
2 Twin bed(s) Bed
Double Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

General

Air conditioning, Safe, Soundproof, Trash cans, Key card access, Hardwood or parquet floors

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Bathroom

Shampoo, Slippers, Private bathroom, Free toiletries, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe

Living Area

Desk

View

City view, View

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Outdoors

Outdoor furniture

Room amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Double Room Single Use
Room Type: Double
Room Size: 31 m2
1 Full bed(s) Bed
2 Twin bed(s) Bed
 Double Room Single Use

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

General

Air conditioning, Safe, Soundproof, Trash cans, Key card access, Hardwood or parquet floors

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Bathroom

Shampoo, Slippers, Private bathroom, Free toiletries, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe

Living Area

Desk

View

City view, View

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Outdoors

Outdoor furniture

Room amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Double Garden View
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Double Garden View

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

General

Air conditioning, Safe, Soundproof, Trash cans, Key card access, Hardwood or parquet floors

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Bathroom

Shampoo, Slippers, Private bathroom, Free toiletries, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe

Outdoors

Outdoor furniture, Balcony

Living Area

Desk

View

Garden view, View

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Room amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Junior Suite
Room Type: Suite
Room Size: 45 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

General

Air conditioning, Safe, Soundproof, Trash cans, Key card access, Hardwood or parquet floors

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Bathroom

Shampoo, Slippers, Private bathroom, Free toiletries, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe

Living Area

Sitting area, Sofa, Desk

View

City view, View

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Outdoors

Outdoor furniture

Room amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Double Garden View (Single Use)
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Double Garden View (Single Use)

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

General

Air conditioning, Safe, Soundproof, Trash cans, Key card access, Hardwood or parquet floors

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Bathroom

Shampoo, Slippers, Private bathroom, Free toiletries, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe

Outdoors

Outdoor furniture, Balcony

Living Area

Desk

View

Garden view, View

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Room amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Superior Double Room
Room Type: Double
Room Size: 36 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

General

Air conditioning, Safe, Soundproof, Trash cans, Key card access, Hardwood or parquet floors

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Bathroom

Shampoo, Slippers, Private bathroom, Free toiletries, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe

Living Area

Desk

View

View

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Outdoors

Outdoor furniture

Room amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Suite
Room Type: Suite
Room Size: 51 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Bathtub, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe

General

Air conditioning, Safe, Soundproof, Trash cans, Key card access, Hardwood or parquet floors

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Living Area

Sitting area, Sofa, Desk

View

View

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Outdoors

Outdoor furniture

Room amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access

FAQ's

Is this Iberostar Heritage Grand Mencey pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Iberostar Heritage Grand Mencey?

Check-in time for Iberostar Heritage Grand Mencey starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Iberostar Heritage Grand Mencey have a swimming pool?

Yes, this Iberostar Heritage Grand Mencey has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Iberostar Heritage Grand Mencey?

Best-rates for the Iberostar Heritage Grand Mencey starts from $152 per night with includes Laundry, Balcony/Terrace, Wellness Facilities, Guest Services, Internet, Transportation/Shuttle, Air Conditioner, Parking, Designated Smoking Area, Private Pool, Ocean View, Oceanfront, Sports/Activities, Pool, View, Security/Safety, Business Services, Spa, Bar, Entertainment, Child Friendly, Wheelchair Accessible, Accessibility, Bedding/Linens, Restaurant, Toiletries, Breakfast, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Iberostar Heritage Grand Mencey a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Iberostar Heritage Grand Mencey wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Iberostar Heritage Grand Mencey is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Iberostar Heritage Grand Mencey?

Based on the information reported by the owner or manager, the Iberostar Heritage Grand Mencey indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Iberostar Heritage Grand Mencey?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD152
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